Privacy Policy

Privacy Policy of Hometown Bikes (HTB)

Last Updated: November 3, 2025

Welcome to Hometown Bikes (HTB).

This Privacy Policy describes how Hometown Bikes, operating through our website www.hometownbikes.com, collects, uses, and protects your personal information when you visit or make a purchase from our site.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

To provide you with the best products and services, HTB may collect the following types of information:

• Personal Identification Information:
  Your name, phone number, email address, and postal address when you make a purchase or create an account.
• Payment Information:
  Details required to process your transactions securely, such as digital wallet IDs, bank information, or payment confirmation data.
• Device and Usage Information:
  Information like your IP address, browser type, device model, time spent on pages, and actions on our website to help us improve user experience.
• Cookies and Tracking Data:
  Small text files that store information on your device to personalize your browsing experience and keep track of cart items and preferences.

2. How We Use Your Information

We use the collected information to:

• Process and deliver your orders.
• Communicate order updates, offers, and product information.
• Improve our website’s functionality, performance, and user experience.
• Prevent fraud or unauthorized transactions.
• Respond to your questions, requests, or feedback.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share limited information with trusted third parties who help us operate and deliver our services, such as:

• Delivery or courier partners for shipping your orders.
• Payment processors to complete transactions securely.
• IT and analytics providers to maintain website functionality and performance.

These third parties are obligated to protect your information and use it only for the purposes stated by HTB.

4. Cookies

Cookies help us improve your shopping experience by remembering preferences and items in your cart.
You can choose to accept or refuse cookies through your browser settings. Refusing cookies may limit some features of our website.

5. Data Security

We value your trust and take data protection seriously.
We use reasonable technical and administrative measures to safeguard your personal information. However, no online transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

6. Links to Other Website

Our website may include links to other websites for convenience.
Please note that we are not responsible for the content, privacy practices, or security of those external sites. We recommend reviewing their Privacy Policies separately.

7. Children’s Privacy

HTB does not knowingly collect or store personal information from individuals under the age of 13. If you believe a child has shared personal information with us, please contact us immediately, and we will take steps to delete it.

8. Your Rights

As a user, you have the right to:

• Access and review your personal information.
• Request corrections to inaccurate or outdated data.
• Request deletion of your information where applicable.
• Withdraw consent for marketing communications.

To exercise these rights, please reach out to us at [email protected].

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, laws, or technologies.
Updates will be posted on this page with the revised “Last Updated” date. By continuing to use our website, you accept the updated policy.

10. Contact Us

If you have any questions, feedback, or concerns about our Privacy Policy, please contact us:

Hometown Bikes (HTB)
📍 Address: [Chabeil, Kathmandu, Nepal]
📧 Email: [email protected]
🌐 Website: www.hometownbikes.com